Pay As You Go
Web site maintenance and updates can be conducted on your existing website as and when required. Updates are usually completed within 48 hours of your request. All maintenance work undertaken is charged at an hourly rate of £55.00, and billed in 20 minute increments. Invoices are issued on the 1st and 15th of the month. Any maintenance requested for completion outside office hours will incur additional charges.
If you want something a little different, that's fine too, let us know what you require and we'll provide a bespoke quote tailored to your business.
Kappi Creative - providing the web site you want, how you want, when you need it.
Website maintenance agreements
Web site maintenance can be very time consuming but is vitally important to the lifespan of the web site. Constantly changing content provides new stimulus for the site visitor, engaging their curiosity and interest. Keeping the web site fresh and update ensures your visitors not only return but recommend your siteothers. We provide several options for our customerskeep their web sites in tip top condition, update and accurate on a regular basis.
Kappi Creative - providing the web site you want, how you want, when you need it.
What does each hour get me?
Kappi Creative bill by the hour (in 20 min blocks), minimum 1 hour. We log everything in an hour log and bill at the end of the month. We also strictly enforce that all updates under 3 hours require 2 days for completion and updates over 3 hours up to 10 days.
In general Kappi Creative don't conduct updates sent that day and charge extra for next day rush updates. This serves all our customers well and ensures that those who submit update requests in advance aren't pushed to the back of the queue by last minute updates from other customers. It pays to be prepared. We endeavour to provide the best service possible for all of our customers and will update your requests as quickly as possible.
This is important to ensure that 'Client's don't wait to send updates the day before they need them, therefore interrupting the design schedule of existing projects.
The majority of our 'Client's sites are on CMS systems, so they are able to perform the updates themselves, this is more for the 'Client's who find it difficult or aren't interested or too busy and need something more than a regular update.
What is included in the web maintenance contract
Provided below are examples of what you could use your update time for. They are examples and as such you can mix and match as you see fit. All updates / alterations include coding, testing and uploading.
Web site updates include:
Text changes - Any text - eg:Posting company news or articles ('Client' supplied text).
Adding links to other pages or web sites
Set up your email accounts
Picture changes - replacing content with new ('Client' supplied images).
Graphic changes - replacing content with new ('Client' supplied images).
Adding necessary scripts or website applications
Creating site back-ups
Keep © notice up to date
Creation of ads or teasers on the home page (One per month)*
Marketing advice and suggestions to encourage visitors to spend more time on the site.
If Concerete5 content management is used
Addition / removal of users to system
Change user details
Changing permissions and access
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* Please Note! The creation of new graphical artwork such as small ads or retouched photos for use on the web site will be charged at £40.00 per hour.
(minimum 1 hour charge - there after in 30 minute blocks)
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What IS NOT included in the web maintenance contract
Web design maintenance does not include the following:
New web pages or template design or redesign of any kind
Custom script design
Hosting
Generation of large scale / full page redesign of adverts or artwork
Examples of what you could have in each hour:
Provided below are examples of what you could use you update time for. They are examples and as such you can mix and match as you see fit. All updates / alterations include coding, testing and uploading.
Example 1
Slot 1 - image update - photo added to site
Slot 2 - textual update - paragraph or section added
Slot 3 - link change - point to existing pages or external website
Example 2
Slot 1 - Site backup
Slot 2 - PDF Creation and upload
Slot 3 - link change - point to existing pages or external website
Example 2
Change login details - Concrete5 cms
Create teaser
Set up email accounts